Thank you for visiting our website.
Please send your inquiries using the form below.
Refer to the Frequently Asked Questions as well.
Notes on Handling of Inquiries
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Personal information that you provide to us in the form below will be handled according to
Privacy Statement.
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Personal information that you may have provided in a past inquiry may have been deleted from our records after a specified period of time.
This is done to protect privacy. Please be advised that, in such cases, we may not be able to respond to an inquiry made in reference to an earlier one.
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Depending on the nature of your inquiry, we may respond to you by postal mail or telephone if you provide us with your postal mailing address or phone number.
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Please note that we may not be able to respond to certain types of inquiries.
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We will respond to your inquiry on an individual basis. When you receive our e-mail response, please refrain from forwarding it, in whole or in part, to other parties or from making secondary use of it, in whole or in part.
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As mobile phone service providers limit the length of text messages that can be sent to mobile phones, we do not send responses to mobile phone e-mail addresses.
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We respond to inquiries in the order they are received, and during our normal business hours.
Please note that it may take some time to provide a complete response, depending on the nature of your inquiry.
Business Hours: 8:50 AM to 5:50 PM (Japan Standard Time). We are closed on Saturdays, Sundays and Japanese public holidays
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On this page, SSL encryption technology is used to protect information in transit.
Inquiry Form
Your personal information will be handled in accordance with the laws of Japan.